All of our staff are given a Full Enhanced DBS check before starting with us, and all their mandatory training is provided and updated when necessary. Training provided includes: Induction, Role of A Care Worker, Fire Awareness, First Aid, Moving and Handling, Health and Safety, Adult Protection, Principles of Care and Confidentiality, Infection Control, Diabetes, Autism Awareness, CoSHH, Communication, Mental Capacity, Record Keeping, Challenging Behaviour, Medication,  Food Hygiene, Epilepsy, Dementia Care, Person Centred Care, Risk Assessment, Nutrition and Diet and Equality, Diversity and Wheelchair Training.

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We like to match our Service Users to our staff based on similar age, personality, similar interests etc, we prefer for our Service Users to see our staff not only as Support Workers, but as a friend too.  .

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Staff will shadow a Service User several times with an experienced member of staff to make sure they and the Service User feel confident about the Support being provided. If any of our Service Users require specialist training (e.g peg feed, hoist) we will also arrange this.

 

We provide continuity of staff to each person we work with. All Service Users will have two regular Support Staff who will know them well (one of these being a key worker). They will also have another person who can cover for sickness and/or holidays.

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